Customer Stories
See What Our Wonderful Customers Are Saying
At Professional Pools and Care, we take great pride in ensuring superior customer service in every project we take on, be it the design and construction of a custom pool and spa, the renovation and remodeling of an existing pool and spa, or the regular maintenance and repair services we provide. We value the opinions of our customers, and that is why we would love to hear from you. Do take some time to read through our client reviews to gain insights into what other customers have to say about their experiences with us.
Dani, Austin, and the team were amazing to work with!! From start to finish the communication was outstanding!
Amanda H.
We are so happy we swapped to Professional Pools & Care to clean and take care of all our needs for our pool. They all go above and beyond to take care of their customers!
Tyler T.
Professional Pools and Care installed our pool in 2017. They provide bi-weekly service and have been nothing but amazing. Sonya and the team are very quick to respond if we have any issues and issues are resolved promptly. After hearing horror stories about other companies, we are very pleased we chose Professional Pools and Care.
Vikki B.
PP has been caring for our pool for many years, very good at being here every week. They are also very good at opening and closing the pool. they installed a new Liner a two years ago that went very well. Like any business cost continue to rise, would highly recommend them for service.
Michael L.
We have bought a pool and hot tub from them. Top notch customer service! Always follows through and is always helpful. Thanks for being a wonderful local business!!!!
Debbie P.
My family had professional Pools install an inground pool. They did a good job and did exactly what was agreed upon. Any issues that arose were quickly remedied. Covid did cause a few parts to be backordered but they were good to keep us updated. Anyone looking at having the construction of any kind done needs to have patience and to expect delays. Backordered parts are no fault of the pool company……again have patience and understanding. I highly recommend them. Their entire staff is extremely pleasant to deal with which can make or break an experience like this!!
Ray C.
Needed a new liner for our aboveground pool. I want to support local businesses so I reached out to Professional Pools and Care. They responded quickly, connected me with the installer to get measurements, and even had the liner in stock. Looking forward to enjoying our renewed pool for years to come, and working with Professional Pools and Care for my pool needs.
John G.
The only place to get your pool and hot tub checked out!!
Adam T.
They are always so nice and very honest about what our pool needs, so helpful and love overall. Having a place that I can trust!
Carla L.
My wife and I looked all around the Huntsville, Hazel Green, New Market, and Athens area for a pool installer to assist in making our dreams come true for the backyard. We ended up coming back to Professional Pools and Care LLC!! Their responsiveness and critical care to detail were what really made our minds up. Most places treated us like more of a number, but not the team at Professional Pools and Care! Dani and Austin both made several trips to the house and texts/emails/phone calls to answer any questions that we came up with before and during the process. The build started when they said it would and was completed within a month. We were very satisfied with the process and how it was executed. We highly recommend Professional Pools and Care!!